All items are final sale. Please see our returns page for more info.
All clay items that are made-to-order: This means that everything is made by hand and assembled once your order is placed! Because of this, please allow up to 5 business days (Monday - Friday) for handmade production, before items are shipped off with tracking.
***Please note: Any orders placed after 12 pm Friday, will not be produced/shipped until the following next business day(s). For example, an order placed on a Saturday will not begin being produced until Monday. It takes between 1-3 days to make your order by hand, depending on production schedule. Once this is made and completed, then your item will be shipped based on your preferred method of shipping.***
You will be provided with a tracking number in an email once your order is on its way. There are five shipping options to choose from:
- FREE Standard USPS shipping (5 day) (THIS IS NOT INSURED AND WE ARE NOT LIABLE FOR REPLACING LOST OR STOLEN PACKAGES AFTER DELIVERY CONFIRMATION)
- We recommend selecting the ROUTE+ shipping insurance at checkout to ensure hassle free replacements if your package is lost, stolen or damaged in transit!
- If you want to know estimated transit times please check out our zoning map
- UPS Ground (3 Day)
- USPS Priority Shipping (2 Day)
- UPS Next Day Air (1 Day)
- USPS Priority Mail Express (1 Day)
You can track your UPS or USPS tracking # here.